★ TERMS & CONDITIONS
Terms and Conditions
The terms that govern using our website and requesting towing or roadside assistance services. Last updated July 15, 2026.
⭐⭐⭐⭐⭐ Rated 4.9/5 by Moses Lake drivers
Our Services
We provide towing, roadside assistance, and vehicle recovery services in and around Moses Lake, WA. Availability, response time, and pricing depend on your location, vehicle type, and current conditions, and will be communicated to you before dispatch whenever possible.
Pricing and Payment
Pricing is generally based on distance, vehicle type, and service type (standard tow, flatbed, recovery, etc.). We aim to give you clear pricing information before a truck is dispatched. Final charges may vary based on the actual circumstances of the job (for example, if a recovery situation is more involved than initially described).
Payment is due at the time of service unless other arrangements (such as direct insurance billing) have been confirmed in advance.
Vehicle Condition and Liability
We take reasonable care in handling your vehicle during towing and recovery. We document vehicle condition before towing where practical. We are not responsible for pre-existing damage, and our liability for any damage that occurs during our service is limited to what is required under applicable Washington State law and our insurance coverage.
You are responsible for removing personal belongings and valuables from your vehicle before or at the time of towing where reasonably possible; we are not responsible for items left in a vehicle.
Cancellations
You may cancel a service request at any time by calling us. If a truck has already been dispatched, please notify us as soon as possible.
Website Use
The content on this website is provided for general information about our services. We aim to keep information accurate and up to date, but we do not guarantee that all content is free of errors at all times.
You may not use this website in any way that could damage, disable, or impair its functionality, or attempt to gain unauthorized access to any part of the site.
Limitation of Liability
To the extent permitted by law, Moses Lake Towing & Recovery is not liable for indirect, incidental, or consequential damages arising from the use of our website or services, beyond what is required by applicable law.
Changes to These Terms
We may update these Terms and Conditions from time to time. Changes will be posted on this page with an updated “Last updated” date.
Contact Us
If you have questions about these Terms and Conditions, call us at +1 (509) 356-2442 or write to us at 5803 Patton Blvd NE, Moses Lake, WA 98837, USA.
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